What Is TEGG?

TEGG Service is a unique and proven program of electrical distribution system services that are offered exclusively from select TEGG Service Contractors, like Knights' Electric, throughout North America. As a TEGG Service Contractor, Knights’ Electric can provide our customers with TEGG Services and service contracts to protect electrical power service systems from costly electrical failures and downtime by monitoring and maintaining power quality throughout their facility.

TEGG Service Contractors are highly trained, experienced, full service electrical contractors that meet TEGG Corporation's high standards of performance. Knights' Electric is committed to providing the highest quality of service, including 24/7 emergency services, ranging from design and installation to comprehensive TEGG Service programs of proper care for the electrical system in any size facility.

Knights’ Electric provides full-service and maintenance programs for a variety of needs. Our experience and knowledge of electrical systems and power usage can increase your bottom line and your electrical efficiency. Let us show you how a custom service or maintenance program can benefit your company.

Why Is TEGG So Important To Your Business?

Here are some facts:

• "Nearly two-thirds of all electrical distribution fire losses could have been avoided."
  -- From the National Fire Protection Association.
• "Power-related problems cost U.S. companies $30 billion A YEAR in lost time and revenue."
  -- From the Electric Power Research Institute.
• "80% of all power quality problems occur on the building's side of the meter."
  -- From The Edison Electric Institute and Electrical Power Research Institute.
• "A one-hour electrical outage costs an estimated $1,437 at small businesses (up to 250 workers)." Over 88% of owners had from one to six power outages a year.
  -- From an Impulse Research Study reported in USA Today.
• Statistics show that without proper care, the failure rate of electrical components is three times higher.
  -- From IEEE.
• "Your facility is more likely to burn down because of an electrical hazard than from any other cause."
  -- From Facility Manager's Alert.

How Can TEGG Service® Benefit Your Business?

1. Reduces Business Interruption Costs
   Our predictive, proactive service programs reduce your risk of an internal power outage by at least two-thirds.
2. Extends Equipment Life
   TEGG Service identifies and recognizes system deterioration and provides measures for improving your electrical system life expectancy.
3. Minimizes Electrical Utility Costs
   TEGG Service prevents your electrical system from wasting a minimum of 1% to 4% of your electric bill.
4. Reduces Cost of Repairs
   With our Assured Electrical Maintenance (AEM) Program, if any covered component fails, YOU PAY NOTHING for repairs - guaranteed.
5. Minimizes Power Quality Risks
   TEGG Service's diagnostic procedures identify virtually all power quality concerns before they become costly problems.
6. Minimizes Facility Life/Safety Risks
   TEGG Service's predictive and proactive service programs will reduce accidents and fires, save lives, and minimize costly and unplanned shutdowns.

The TEGG 10 Point Promise

1. Total Accountability
   We promise that we will always check in and check out with you and will always provide you with a detailed TEGG Service report.
2. Certified TEGG Electricians/Technicians
   We promise that uniformed, Certified TEGG Technicians and/or Certified TEGG Electricians (as appropriate) perform TEGG Services as provided in your agreement.
3. Single Point Responsibility
   We promise to assign a Lead Certified TEGG Electrician/Technician to have primary responsibility for the work to be performed. As appropriate, other personnel will also become familiar with your facility to assure that trained backup is available.
4. Business As Usual
   We promise to coordinate all work with your staff to assure safety and minimal disruption of your operations.
5. Standards of Professional Performance
   We promise to fulfill all commitments made to you in a professional, timely manner, in compliance with both the applicable electric code and TEGG Corporation's Standards of Performance.
6. State of The Art
   We promise to use leading edge technology and procedures and train our staff to use the latest cost-effective techniques and practices.
7. Certification of Services
   We promise to provide you with written certification of all services performed by us for you to provide to your insurance, inspection, or accrediting representative(s).
8. Electrical Systems Analysis
   We promise to discuss any immediate safety or hazard situation with you while we are on-site. As appropriate, we will compile the results of all predictive and proactive service activities regarding the condition of your electrical devices and/or components and present to you a TEGG Service Electrical Systems Analysis Report. These recommendations may include replacements, repairs, or solutions that will improve your electrical system efficiency, reduce your electrical utility costs, improve your safety conditions and minimize your risk of downtime.
9. Priority Emergency Service
   We promise to do our part to prevent emergency electrical outages and business interruptions. Should the need ever arise for emergency electrical service, you will be provided Priority Emergency Response, including special protocols on how to reach us on a 24-hour, seven-day-a-week basis.
10. CARE Interviews
    We promise to seek your ongoing critique through our exclusive TEGG Service Customer Assurance Review and Evaluation (CARE) interviews to assure your satisfaction and to continually improve our services.