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We hope you enjoy our monthly newsletter as much as we enjoy making it available to you. We look forward to sharing stories and ideas that promote our customers, their businesses and how we all work together to come up with solutions to the challenges we face together. We also look forward to hearing from you with your comments, feedback or story ideas to make our newsletter more valuable to you.

Barbara Ragsdale, CFO & Editor

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WINERIES
 Expansion Completed at Flowers Vineyard & Winery

Flowers Vineyards & Winery's original winery building is to the left of the oak tree. The expansion is behind it and to the right.

Flowers Vineyards & Winery's original winery building is to the left of the oak tree. The expansion is behind it and to the right.

 

Knights' Electric manufactured and installed 6 power stanchions at the winery. This power stanchion is located outside of the winery.

Knights' Electric manufactured and installed 6 power stanchions at the winery. This power stanchion is located outside of the winery.
Flowers Vineyard & Winery has completed their facility expansion giving the winery the means to increase production of the premium wine they produce. Flowers Vineyard & Winery is primarily known for their Chardonnay and Pinot Noir, most of which is produced from their coastal mountain vineyards at the winery above Fort Ross.

The expansion more than doubles the production area and includes offices and a lab, which are situated over 3 new barrel rooms that are adjacent to the new fermentation and tank room. Nordby Construction Company was the general contractor for the project and Soule Building Systems was subcontracted to build the shell for the new tank room.

Knights' Electric installed a new electrical distribution panel for the winery along with the electrical layout and lighting for the entire expansion and 6 power stanchions for the production area. Steve Evans Kilgannon, Project Manager for Nordby Construction Co., was pleased with Knights' Electric's performance on the project, "Knights' had a good crew ? the quality of their work really shows in the finished product. They have a large enough crew for bigger jobs, that's a real plus for them."

Overhead indirect office lighting installed by Knights' Electric.

Indirect lighting reflects off ceiling to illuminate meeting room.

Overhead indirect office lighting installed by Knights' Electric.

Indirect lighting reflects off ceiling to illuminate meeting room.


Knights' Electric disconnected the electrical temperature controls for tanks that were moved while roof was completed then reconnected tanks after they were moved back into position.

Knights' Electric disconnected the electrical
temperature controls for tanks that were moved
while roof was completed then reconnected
tanks after they were moved back into position.

  

Knights' Electric installed new electrical distribution panels for the winery.

High bay lighting in new barrel room was installed by Knights' Electric.

Knights' Electric installed new electrical distribution panels
for the winery.

High bay lighting in new barrel room was installed by Knights' Electric.

 

RESIDENTIAL
 Customer Care & Service

In the high-end custom home construction business one of the most important aspects for success is customer service. "The custom home industry is totally different than building track homes," says Matt Sweeney, Residential Project Manager for Knights' Electric. "The biggest difference is that with tract homes your work is done long before the homeowner moves in."

Jeff Meyers, as well as all electricians at Knights' Electric, wears plastic booties whenever he enters a residence with finished floors.

Jeff Meyers, as well as all electricians at Knights' Electric, wears plastic booties whenever he enters a residence with finished floors.

 
"With custom homes you are working with the homeowner during construction and sometimes they are living in the home before construction is completed," says Sweeney. These one of a kind custom homes sometimes take a year or two or more to complete. "We might be close to finishing a home and, for example, we're just waiting for lighting fixtures to arrive from Europe," explains Sweeney, "the homeowner is anxious to move in and when we come back to finish up, they've already moved in."

Knights' Electric takes special care in entering finished homes to complete work or return for service. Electricians wear plastic booties and use drop clothes to protect hardwood floors, rugs, carpets and exotic floor finishes, like colored concrete and bamboo. Knights' Electric's electricians also use cotton gloves around wall and ceiling fixtures. Each service truck is equipped with a vacuum, hand broom and dustpan for clean up duty on the job.

Sweeney believes the key to making a custom homeowner happy is flexibility, "Many of these homeowners have busy schedules and we always try to accommodate them with scheduled meetings that work for them." The custom homeowner is typically involved in the building plan for what can ultimately be their "dream house". Staying in tune the owner's vision, wants and needs is just as important as executing the finished product.

Many times Knights' Electric will return to a completed custom home for service calls involving additional installations or explanations of automated lighting systems that help the homeowner understand how to use it most effectively for their particular needs. Customers often ask Sweeney to send the electrician who had previously worked at the home. Sweeney recently sent Steve Sperbeck back to a project he'd worked on upon the request of the homeowner.

"Steve is very conscientious and organized," says Sweeney. He also understands the needs of the custom homeowner.