Knights' Electric, Inc. LIC. #432135

Liz Ragsdale is the TEGG Services Administrative Assistant for Knights' Electric, Inc. Liz has been employed with Knights' Electric since 1998. Liz Ragsdale's previous experience with Knights' Electric has been in administrative duties in the business office.

As TEGG Services Administrative Assistant Liz Ragsdale is a vital link in day-to-day operations in the office and supporting field operations. Liz processes the solution reports, which are compiled by the TEGG Sales Representative at the customer's facility.

After inputting the data into the TEGG software program, a job report is produced for the TEGG Services technicians to use in completing the necessary work outlined in the maintenance agreement. Liz is also responsible for TEGG maintenance contract billing.

Another important piece of the TEGG Service process that Liz Ragsdale performs is CARE Calls to customers after the TEGG technicians have completed the contracted work. CARE (Customer Assurance Review & Evaluation) Calls are an important follow-up procedure where Liz addresses customer satisfaction and any concerns or questions the customer may have relating to the TEGG Service work that has been completed by Knights' Electric.

Liz also assists TEGG Services General Manager, Michael Ragsdale, in administrative duties including job files, tracking job progress, written communiqués and informational PowerPoint programs for customers.

The Fountaingrove Dental Building is located at Fountaingrove Parkway
and Thomas Lake Harris Drive in Santa Rosa.

Knights' Electric, Inc. is engaged with Geary F. Rea & Associates, the general contractor, to complete tenant improvements at the Fountaingrove Dental Building in Santa Rosa. Knights' Electric completed work on the warm shell, prior the T.I. work, which included the wiring of the elevator shaft and HVAC system for the two-story building.

Knights' Electric is now working on completion of the tenant improvements for the first floor dental office and two upstairs offices, one for a dentist and the other for an oral surgeon. This job is a design/build project, one of many that Knights' Electric has done with Geary F. Rea & Associates.

Knights' Electric has previously worked with Geary F. Rea & Associates on the remodeling and retrofitting of Royal Petroleum headquarters on Todd Road in Santa Rosa and the Serifem Building on the square in downtown Healdsburg.
 

Jerry Deakins was the superintendent at the Serifem Building for Geary F. Rea & Associates and Knights' Electric is working with him again at the Fountaingrove Dental Building. "Jerry is very knowledgeable and experienced," says Art Knight, Commercial Manager for Knights' Electric, "He makes the job easier because he sees things coming ahead of time - he's got the insight and he gives you the heads up - that really helps us do our job."

Dan Beltran is the foreman on the Fountaingrove Dental Building for Knights' Electric. Beltran recently completed supervision on a spectacular horse barn in Napa Valley .

Knights' Electric has worked with Geary F. Rea & Associates over the past ten years and Art Knight would like to continue and expand the relationship, "We want to do all their work," says Knight, "they're a good company and they've got the kind of people we like working with ? Brian (Howlett) is very good at distributing information and changes and Aaron (Jacobs) is a good project manager and a good addition to their company."

An example of the lighting and automation versatility and control that
Lutron HomeWorks can provide includes timers, dimmers and automated blinds.
Photo courtesy of Lutron Electronics, Inc.

Knights' Electric's residential department is working on the completion of an exclusive luxury home in Belvedere. Hadley Construction, Inc. is the general contractor. The four-level home features a fully automated Lutron HomeWorks system.

Matt Sweeney, Residential Project Manager, of Knights' Electric has overseen the project and worked closely with Robert Mapes of Craig Roberts Associates, the world-renowned lighting designer of national and international fame.

"This home is full of specialty lighting and recessed lighting that has single fixtures in the $400 to $500 range," says Sweeney, who has worked on numerous luxury homes, "Some of the recessed lighting is flangeless and flush to ceiling, which gives it a totally unique effect."

Another unique effect is the adjustable shelf lighting in the kitchen. The lighting is attached to each shelf along with brass rails on the cabinet sides, which conduct electricity through spring load contacts for each lit shelf. "With this system the cabinet shelves can be moved around freely and wherever you set them they touch the brass contact to light the shelf," explains Sweeney.

"Because we're working with Craig Roberts, this job has things you don't normally see," says Sweeney, "They're using a lot of prototypes like the keypads for the HomeWorks system." The custom color that was requested by the interior designer for the keypads is Satin Biscuit.

"The HomeWorks system for this house can be controlled with a hand held programmer. Each floor of the home has its own hand held programmer. They kind of look like a Game Boy," says Sweeney, "Instead of going to the computer to make programming changes you just pick up the hand held device where ever you are in the house and just punch the buttons."